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Frequently Asked Questions

Find your next home at St. Ives Crossing, where comfort, convenience and spacious living come together in Stockbridge, Georgia. Whether you’re exploring our one-, two- and three-bedroom apartments, 9- to 13-month lease options or community amenities, this FAQ page is designed to provide quick answers and make your apartment search easier. Ideally located near Eagle’s Landing, McDonough, Piedmont Henry Hospital and I-75, St. Ives Crossing offers convenient access to shopping, dining, recreation and the greater South Atlanta area. Have questions or ready to take the next step? Contact our leasing team or schedule your tour online today—we can’t wait to welcome you home!

Frequently Asked Questions

St. Ives Crossing is located at 305 St. Ives Crossing in Stockbridge, Georgia. Our community offers convenient access to I-75, Henry County destinations, the Eagle’s Landing area, McDonough and South Atlanta.

St. Ives Crossing offers spacious one-, two- and three-bedroom apartments in Stockbridge, Georgia. Our current floor plans range from 853 to 1,440 square feet and are designed to provide comfortable living space for a variety of needs. Current floor plans

St. Ives Crossing is near grocery stores, shopping, dining, coffee shops and everyday services throughout Stockbridge and the Eagle’s Landing area. The community also provides convenient driving access to McDonough, Morrow, I-75 and other South Atlanta destinations.

Hartsfield-Jackson Atlanta International Airport is the closest major airport to St. Ives Crossing. Travel time will vary based on traffic and the selected route.

St. Ives Crossing is located within the Henry County Schools district. School assignments can change, so prospective residents should confirm current attendance zones directly with Henry County Schools.

Henry Connect Route 1 provides weekday public transportation between Stockbridge and McDonough, with service to key destinations such as Piedmont Henry Hospital. Routes and schedules may change, so residents should review the current Henry County Transit information when planning a trip.

The best way to experience St. Ives Crossing is to schedule a personalized tour and explore our available one-, two- and three-bedroom apartments and community amenities. You can conveniently book your tour online through our website. Walk-ins are also welcome during regular office hours, and our leasing team would be happy to show you around.

You can view current availability and submit an online application through our website. Our leasing team is also available to answer questions about the application process.

Applicants are generally required to provide proof of income, such as recent pay statements or bank statements, and meet the community’s current rental qualification criteria. The stated income requirement is at least 2.5 times the monthly rent. Please review the complete rental criteria before applying because additional screening requirements may apply.

Yes, residents are required to maintain renter’s insurance that meets the requirements outlined in the lease agreement. Our leasing team can provide details about the required coverage before move-in.

St. Ives Crossing offers flexible lease terms ranging from 9 to 13 months. Availability and pricing may vary by apartment home and selected lease term, so please contact our leasing team for current options.

St. Ives Crossing does not currently offer furnished apartments.

Move-in specials may be available on select apartments for a limited time. Visit our website or contact the leasing team for current offers, qualifying apartments and applicable restrictions.

A $50 application fee and $100 administrative fee currently apply. At move-in, residents are also responsible for applicable prorated rent and any other charges outlined during the application and leasing process. Fees are subject to change, so please confirm current amounts before applying.

Utilities are not included in the monthly rent. The leasing team can explain which utilities residents are responsible for and provide available information about service providers and billing.

Additional monthly charges may apply for services such as valet trash, pest control, cable, internet and other community services. Please review the current fee schedule and lease documents for exact amounts before submitting an application.

Residents can make online rent payments through the resident portal. BILT and Flex payment options may also be available for eligible residents through third-party providers.

St. Ives Crossing does not currently use a traditional security deposit. Please contact our leasing team for information about the community’s current deposit alternative, eligibility requirements and applicable costs.

St. Ives Crossing does not currently offer dedicated move-in assistance services. However, our leasing team can answer questions about required documents, payments, utilities and the general move-in process.

St. Ives Crossing offers a swimming pool, fitness center with free weights, stylish clubhouse, business center, outdoor kitchen with grilling stations, playground, tennis court, two bark parks and laundry facilities. Residents can also enjoy access to garages and a convenient location adjacent to Rum Creek Golf Course. Amenity availability may vary. (St. Ives Crossing amenities)

Our one-, two- and three-bedroom apartments in Stockbridge offer spacious floor plans with fully equipped kitchens, granite countertops, walk-in closets, in-home washers and dryers, private patios, ceiling fans and additional storage. Select apartment homes may also feature vaulted ceilings, wood-burning fireplaces, kitchen islands and stainless-steel appliances.

Yes, St. Ives Crossing offers in-home washers and dryers for added everyday convenience. Please contact our leasing team to confirm the features available in your preferred apartment home.

Our pet-friendly apartment community features two bark parks and conveniently located pet-waste stations, giving residents and their pets dedicated outdoor spaces to enjoy.

Yes, garages are available at St. Ives Crossing. Please contact our leasing team for current availability, pricing and additional details.

Yes, St. Ives Crossing provides a package delivery area for residents. Please contact our leasing team for more information about package pickup and delivery procedures.

Yes, St. Ives Crossing is a pet-friendly apartment community in Stockbridge that welcomes cats and dogs. A maximum of two pets is permitted per apartment, and fees and restrictions apply.

Pet fees begin at $300, and monthly pet rent is currently $35 per pet. Total fees may vary based on the number of pets, so please contact the leasing team for the complete and current pet-fee schedule.

Breed and weight restrictions apply at St. Ives Crossing. Please contact the leasing team before applying to confirm that your pet meets the community’s current guidelines.

St. Ives Crossing offers an onsite dog park and pet-waste stations throughout the community, providing convenient spaces and resources for residents with pets.

Resident parking is available at St. Ives Crossing at no additional monthly charge. Parking availability, vehicle registration requirements and community guidelines may apply.

St. Ives Crossing does not currently offer electric-vehicle charging stations.

Yes, the community offers resident events and activities throughout the year. Event types and schedules vary, so residents should watch for updates from the onsite team.

Yes, quiet hours are observed from 10:00 p.m. to 7:00 a.m. Residents and guests are expected to follow the community policies outlined in the lease.

Residents can contact the leasing office to report a noise concern. Urgent after-hours concerns may be reported through the community’s designated emergency line, while immediate safety emergencies should be directed to 911.

Smoking is not permitted within the community’s designated smoke-free areas. Residents and guests should review the lease and community policies for complete requirements.

Eligible residents can review and complete lease-renewal documents through the resident portal. Please contact the leasing team with questions about renewal options or deadlines.

Subleasing is not permitted unless the property provides prior written authorization. Residents should review their lease and contact the management team before making any occupancy changes.

Early lease termination may require advance notice and a charge equal to two months’ rent, subject to the lease terms and applicable law. Residents should contact the management team to review their specific lease and available options before making plans.

Residents are generally required to provide at least 60 days’ written notice before moving out. The notice must follow the timing and delivery requirements stated in the lease.

Residents should provide the required written notice at least 60 days before moving out and follow the move-out instructions provided by the management team. After the apartment is vacated and the account is finalized, residents will receive a final move-out statement showing any remaining balance or applicable credit.

Residents can submit routine maintenance requests through the online resident portal. Requests should include a clear description of the issue and permission-to-enter instructions when applicable.

The maintenance team works to address standard requests within approximately 72 hours whenever possible. Response time may vary based on urgency, access, required parts and the nature of the repair. Maintenance emergencies receive priority and should be reported using the property’s emergency-maintenance process.

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